What is a cookie?

A cookie is a file that is stored on your computer, tablet, smartphone or other IT device. It enables the recognition of your device and the collection of information about which pages are visited and which features are used. Cookies are small text files that are sent to your computer when you visit a website. Cookies on our website do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences and generally improving your experience of a website. A cookie is not a program and cannot contain a virus. 

This website also uses cookies. We will not store cookies on your device before you allow us to, besides strictly technical cookies that are necessary to make the site operate. However, not accepting the storage of cookies on your device may result in the website not functioning optimally and that certain features cannot be used, such as our video player.

The EU Directive 2009/136/EC states that we can store cookies on your machine, if they are essential to the operation of this website, but that for all others we need your permission to do so.

Our website can use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the websites are used so that we can keep improving them for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.

The types of cookies we use

If you decide to set the language, font-size or specific version of the website (e.g. high-contrast), we use “user interface customization cookies.” Once set, you do not need to specify your preferences again on another visit to the website.

If you have Adobe Flash installed on your computer (most computers do) and you use video players, we store a “flash cookie” on your computer. These cookies are used to store data needed to play back video or audio content and store the user’s preferences.

We like to understand how visitors use our websites by using web analytics services. They count the number of visitors and tell us things about the visitors’ behaviour overall – such as identifying the search engine keywords that lead the user to the website, the typical length of stay on the website or the average number of pages a user views. For this purpose we place a “first party analytics cookie” on your computer.

We may also use services such as Google Analytics to track web statistics. In this case, Google will place a “3rd party cookie” on your computer. This is also the case when you use Google Maps.

If you would like more information about how we processes the data collected by cookies, please contact us via the contact form available in our website.

Cookies and Personal Data

When cookies are stored information about which type of browser and search words you use, your IP-address, including your network location and information about your computer will be collected. Cookies, in themselves, cannot see who you are, what your name is, where you live, or if your computer is used by one or more people. However, cookies may, depending upon the circumstances, be used to identify you indirectly when the collected information is combined with other information. We will not attempt to make such identification, but were this do happen nonetheless, the information will be treated as personal data in accordance with the applicable legal framework.

How to control cookies

If you don’t want to receive cookies at all, you can modify your browser to refuse cookies altogether. You can also delete cookies that have already been set. The Help function within your browser should tell you how to do so. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to modify cookie settings on a wide variety of internet browsers.

How long are cookies stored?

The cookie’s life span may vary depending on what the individual providers have set them at. Some cookies disappear as soon as you close the browser window, others may exist for several years. Many providers typically use a 12- or 24-month life span on their statistical-, advertisement-, and content related cookies. The life span is prolonged after each visit.

How are cookies avoided or removed?

You can withdraw your consent to cookies or change your cookie settings at any time by clicking the “Cookie Settings” icon at the bottom of our website by ticking or un-ticking the boxes. If you do not consent to cookies, it can result in parts of the website not functioning or appearing properly. Likewise, you can delete previously stored cookies. The method deleting those previously stored depends on the browser and the device being used to visit the website. You can read more about this is in relation to the individual browsers:

• Internet Explorer
• iPhone, iPad, etc.
• Safari
• Google Chrome
• Mozilla Firefox
• Opera
• Flash cookies (applies to all browsers)
• Smartphones with Android
• Smartphones with Windows